Verzendbeleid

Verzendbeleid

Last Updated: June 2026

Thank you voor choosing HKWON LAB.

This Verzendbeleid explains how we process en deliver orders worldwide.

1. Order Processing Time

Order processing times may vary depending on product type, order quantity, en customization requirements.

Estimated processing times:

  • Standard producten: 10–15 business days
  • groothandel Orders: 10–15 business days
  • OEM/ODM Orders: naar be confirmed based on project requirements

Production en processing times do not include shipping transit time.

2. Shipping Methods

We work met reliable international logistics providers en shipping partners.

Available shipping methods may include:

  • Express Shipping
  • Air Freight
  • Sea Freight
  • Other logistics solutions agreed upon met customers

de shipping method will be selected based on de order quantity, destination, en customer requirements.

3. Shipping Costs

Shipping costs are calculated based on:

  • product weight en volume
  • Destination country or region
  • Shipping method selected

Final shipping costs will be confirmed before order shipment.

4. Delivery Time

Estimated delivery times vary by destination en logistics provider.

Actual delivery times may be affected by:

  • Customs clearance procedures
  • Public holidays
  • Weather conditions
  • Transportation disruptions

HKWON LAB is not responsible voor delays caused by factors beyond our control.

5. Customs Duties & Taxes

Customers are responsible voor any customs duties, import taxes, VAT, or other charges imposed by their local authorities.

Please check your local import regulations before placing an order.

6. Shipping Address

Customers are responsible voor providing accurate shipping information.

Additional charges resulting vanaf incorrect addresses may be de customer's responsibility.

7. Damaged or Lost Shipments

If your shipment arrives damaged or appears naar be lost, please contact us within 7 days van delivery en provide supporting photos or documentation.

We will assist in investigating de issue met de logistics provider.

8. Contact Information

voor shipping inquiries, please contact:

Email: hkwonofficial@gmail.com

HKWON LAB

Operated by Haikou Xiaquan E-commerce Co., Ltd.