Política de envio

Envio Policy

Last Updated: June 2026

Thank you para escolher HKWONLAB.

This envio Policy explains how we process e deliver orders em todo o mundo.

1. Order Processing Time

Order processing times may vary depending on produto type, order quantity, e customization requirements.

Estimated processing times:

  • Standard produtos: 10–15 business days
  • Venda por grosso Orders: 10–15 business days
  • OEM/ODM Orders: To be confirmed based on project requirements

Production e processing times do not include envio transit time.

2. envio Methods

We work com fiável internacional logistics providers e envio partners.

Available envio methods may include:

  • Express envio
  • Air Freight
  • Sea Freight
  • Other logistics solutions agreed upon com customers

The envio method will be selected based on the order quantity, destination, e customer requirements.

3. custos de envio

Custos de envio are calculated based on:

  • Produto weight e volume
  • País de destino or region
  • Envio method selected

Final custos de envio will be confirmed before order shipment.

4. Delivery Time

Estimated delivery times vary by destination e logistics provider.

Actual delivery times may be affected by:

  • Customs clearance procedures
  • Public holidays
  • Weather conditions
  • Transportation disruptions

HKWONLAB is not responsible para delays caused by factors beyond a nossa control.

5. Customs Duties & Taxes

Customers are responsible para any customs duties, import taxes, VAT, or other charges imposed by their local authorities.

Please check your local import regulations before placing an order.

6. envio Address

Customers are responsible para providing accurate envio information.

Additional charges resulting from incorrect addresses may be the customer's responsibility.

7. Damaged or Lost Shipments

If your shipment arrives damaged or appears to be lost, please Contacte-nos within 7 days de delivery e provide supporting photos or documentation.

We will assist in investigating the issue com the logistics provider.

8. Contact Information

Para envio inquiries, please contact:

E-mail: hkwonofficial@gmail.com

HKWONLAB

Operated by Haikou Xiaquan E-commerce Co., Ltd.