FAQ
FAQ – Wholesale
1. What is your minimum order quantity (MOQ)?
Q: What is your minimum order quantity?
A: Our minimum order quantity is 15 pieces per order. We support mixed styles, allowing retailers to test different designs and build their collections with lower risk.
2. Can I mix different styles in one order?
Q: Can I choose different styles in one order?
A: Yes. We support mixed styles. You can select different products from our collections as long as the total quantity meets the MOQ requirement.
3. What is your wholesale price?
Q: How much do your products cost?
A: Our wholesale prices generally range from $6-$12 per piece depending on the style, design, materials, and order quantity. Please contact us with your selected products and quantities for a detailed quotation.
4. Do you provide samples?
Q: Can I order samples before placing a bulk order?
A: Yes. Samples are available. We recommend ordering samples to check product quality, materials, sizing, and overall details before placing a larger order.
5. Do you support OEM or customization?
Q: Do you offer customized services?
A: Yes. We can discuss customization options including packaging, labels, colors, and other requirements based on order quantity and product availability.
6. How long does shipping take?
Q: How long does shipping take?
A: Delivery time varies depending on the destination, shipping method, and customs clearance process. After confirming your order, we will provide an estimated delivery time and recommend the most suitable shipping option based on your requirements. We work with reliable logistics partners to ensure smooth and efficient delivery worldwide.
7. Do you ship internationally?
Q: Do you provide worldwide shipping?
A: Yes. We provide international shipping solutions for boutiques, online retailers, and businesses worldwide. Shipping methods will be arranged based on your location and order requirements.
8. How can I place a wholesale order?
Q: How can I start a wholesale order?
A: Please contact us with the products you are interested in, including product styles and quantities. Our team will provide product information, availability, and a quotation based on your requirements.
9. Are you a manufacturer or wholesale supplier?
Q: What does HKWON LAB specialize in?
A: HKWON LAB specializes in lingerie and intimate apparel wholesale, providing trend-focused collections for boutiques, online retailers, and global businesses. We focus on flexible wholesale solutions and helping our partners expand their product selections.
10. How do I get a quotation?
Q: How can I receive a wholesale quotation?
A: Simply send us the products you are interested in and the estimated quantity. We will review your requirements and provide a suitable wholesale quotation.